Privacy Policy

At Weixin Qilin, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you visit our website (wxqilinpro.shop) or make a purchase. Our goal is to provide transparent, secure, and respectful handling of your data so you can shop with confidence.

1. Information We Collect

We collect information that helps us provide our services, including:

Personal details: name, email, billing and shipping address provided during checkout.
Order data: items purchased, order number and payment confirmation (processed via secure third-party gateways).
Device details: IP address, browser type, device information and pages visited for analytics and security.
Cookies and tracking: cookies to remember preferences, help with login, and analyze site performance.

We collect only the data necessary to fulfill orders, improve your shopping experience, and keep our site secure.

2. How We Use Your Information

Your information is used to:

Process and ship orders, handle returns, and communicate order updates.
Provide customer support and respond to inquiries.
Personalize content, product suggestions, and marketing where consent is given.
Analyze and improve site performance and product offerings.
Detect and prevent fraud or unauthorized use.

3. Cookies & Tracking

We use cookies and similar technologies for functionality, analytics, and marketing. You can control cookies through your browser settings, but disabling cookies may affect site features.

4. Data Security

We implement industry-standard measures to protect your data during transmission and storage. Payment information is encrypted and handled by certified payment providers; we do not store full credit card details on our servers.

5. Sharing Information

We may share data with trusted service providers (payment processors, shippers, analytics providers) who are contractually required to keep your data secure and use it only for specified services.

6. Your Rights

You may request access, correction, or deletion of your personal data. You can withdraw consent to marketing communications at any time by contacting us at [email protected].

7. Data Retention

We retain personal data only as long as necessary for order fulfillment, legal obligations, or to resolve disputes. After that, data is securely deleted or anonymized.

8. International Transfers

Your information may be transferred to and processed in other countries where our partners operate. We take appropriate safeguards to protect your data in transit.

9. Changes to This Policy

We may update this policy; the latest version will be published on this page. For questions, contact us at [email protected].

We are committed to protecting your privacy and ensuring your shopping experience is secure and elegant.